Irritation Management (IM) is a training program designed to address the needs of businesses and other organizations.

Training = Prevention, Control, and Options

Workshop Objectives:

• Clarify sources of irritation
• Identify situations that cause you to overreact
• Learn how to control hidden patterns that trigger reactions and affect behavior
• Understand why particular people “push your buttons”

Participants will learn systematic tools and strategies to more effectively:

• Communicate with coworkers, bosses and subordinates
• Manage emotions
• Make productive choices
• Overcome obstacles
• Tolerate unpleasant situations

“Irritation” includes:

• Anger
• Annoyance
• Stress/pressure
• Frustration
• Hassles/”Red tape”
• Personality conflicts
• Feeling undervalued/utilized
• Micro-management
• Powerlessness
• Criticism

“Irritation” affects:

• Coworker/peer relationships
• Concentration
• Motivation
• Productivity
• Communication
• Decision-making
• Job satisfaction/quality of life
• Impulse control
• Risk management
• Physical symptoms(i.e. headaches, back pain)

Irritation Management is for:

• Employees
• Managers and executives
• Sports teams
• Schools/students

Scenarios:

• A personnel director has a Jar that causes her to deliberate carefully about all decisions. As a result, her supervisor criticizes her for being too slow.
• An administrative assistant has a Jar that causes her to be sensitive to criticism. As a result, she often loses productive time at her job after dealing with a gruff coworker.
• An NFL quarterback has a Jar that causes him to try too hard to make the “big play”. As a result, he frequently stays in the pocket too long and gets sacked, to the detriment of team goals.
• A hospital administrator has a management style which includes yelling and complaining in public. When she does this behavior, it causes the whole unit to be thrown into a “frenzy”.

Contact us today to learn more about how our workshops can help you!